Aspen Dental

Cons: 1) Arrived early for my appointment at 9:00 am. Waited an hour in the waiting room. Waited another 30-40 minutes in the exam room. This was just for the exam and x-rays. 2) told on the phone (by the scheduling department, a separate out-of-state entity) that they were running a special rate on exam/x-ray/cleaning for approx. $68.00. Was later told that the total cost of all treatments attached would be $440.00 (I was diagnosed with gingivitis and needed a special mouthwash). 3) Every person there tried to sell me a fancy toothbrush that was $140.00. It was tacked onto my potential bill, but I caught it and had it subtracted. 4) After the exam, I was told to come back for a cleaning at 2:30 pm. Waited 35-40 minutes before I left. I wasn't sure if it was going to take another 45 minutes, so I informed the front desk that I was going to see a different dentist. Pros: 1) most of the staff appears to be very nice, professional, and considerate (I suspect that corporate massively overbooks them). 2) Upon trying to pay them something for the exam, I was told that it was no-charge, and that I wouldn't be incurring any additional or hidden fees. I will hold them to it. Hopefully I won't get billed for services I didn't receive. If they keep to their word, I will add a star to my review. Long story short: great people in the local office, but I am now wary of prices and promises (on punctuality) that are "too good to be true".