I am Rob Martinson, owner of Martinson's Used Cars. I would like to address the only review I have and give a little insight to our operation. First of all, I apologize to the reviewer for having a bad experience at our dealership. Your review will be shared with my employees and will be discussed. My goal is to provide a freindly, low pressure experience selling quality used vehicles.
I can honestly say we have not sold a vehicle for list price in years. We negotiate on every vehicle we sell. I can also honestly say that I pay clean trade in value or more for nice, desireable vehicles. Nice cars bring more than book value, and rough cars bring less. The book is just a guide that is an average of similar vehicles that have been sold. With used car prices being the highest in history, you have to pay more for nice cars. Every vehicle we sell is inspected, serviced, and reconditioned to high standards. Every vehicle we sell has a clean title. We spend more on reconditioning and inspection than most used car dealers in order to sell a better product.
I agree with the reviewer on two points. Toyota of Des Moines and Randy Efkamp are great to work with. I have sold both dealerships many cars for more than clean trade-in book value. They both have reputable operations and appreciate nice, clean cars. I also agree that you have to negotiate in the car business. We try our best to sell a quality product at a fair price and stand behind it to keep the customer happy. If there is ever a problem with our product or service, I want to know about it. I am always available at the dealership and welcome your call.
All USA
I am Rob Martinson, owner of Martinson's Used Cars. I would like to address the only review I have and give a little insight to our operation. First of all, I apologize to the reviewer for having a bad experience at our dealership. Your review will be shared with my employees and will be discussed. My goal is to provide a freindly, low pressure experience selling quality used vehicles. I can honestly say we have not sold a vehicle for list price in years. We negotiate on every vehicle we sell. I can also honestly say that I pay clean trade in value or more for nice, desireable vehicles. Nice cars bring more than book value, and rough cars bring less. The book is just a guide that is an average of similar vehicles that have been sold. With used car prices being the highest in history, you have to pay more for nice cars. Every vehicle we sell is inspected, serviced, and reconditioned to high standards. Every vehicle we sell has a clean title. We spend more on reconditioning and inspection than most used car dealers in order to sell a better product. I agree with the reviewer on two points. Toyota of Des Moines and Randy Efkamp are great to work with. I have sold both dealerships many cars for more than clean trade-in book value. They both have reputable operations and appreciate nice, clean cars. I also agree that you have to negotiate in the car business. We try our best to sell a quality product at a fair price and stand behind it to keep the customer happy. If there is ever a problem with our product or service, I want to know about it. I am always available at the dealership and welcome your call.